Job Description

Looking for a dedicated team member at High Volume Car Stereo who is passionate about sales and thrives on providing exceptional customer service. Ideal candidate MUST have in-depth knowledge of aftermarket audio upgrades for various 12-volt vehicles, including cars, boats, semi-trucks, and golf carts - essentially all battery-powered vehicles. Specializing in tailor-made installations, we value adaptability to customer preferences, accurate pricing, and meticulous attention to detail in our team members. Responsibilities entail guiding customers through the sales process, from welcoming them to handling paperwork, ensuring precise documentation, processing payments, managing orders, scheduling appointments, and maintaining promptness. As we also manage Guardian Interlock, candidates must hold a State of Oklahoma license. Employees aged 18 and above with a valid driver's license should be prepared to acquire certification for calibrating and installing equipment. This position typically requires 30-40 hours per week, with flexibility for requested time off given prior notice. This position also offers room to grow and advance if you were to want this as a career. We strive to better our employees for the longevity of their work experience here and we want to set them up to have a successful future!  Responsibilities:

• Welcome and assist customers with a friendly demeanor, as well as handle incoming phone calls effectively.
• Engage and respond to inquiries across various social media channels promptly.
• Schedule appointments, check in clients, and ensure all details are accurate.
• Perform Guardian Interlock appointment tasks such as installs, violations, and calibrations.
• Execute sales transactions from start to finish, including paperwork completion, payment processing, and record-keeping.
• Punctuality is essential for this role.
• Effectively navigates and resolves issues in a professional manner when they arise.
• Manage day-to-day in-office procedures.

Qualifications:

• Valid DL.
• Cell phone.
• Vehicle.
• 2+ years of sales experience.
• Customer empathy. You empathize with customers and seek to solve problems instead of create problems.
• Conflict resolution.
• MECP Certified is not required but encouraged.

About Company: High Volume Car Stereo was started by Frank Dunshee in 1989, a Lawton native. After his passing in 2015, his business was passed down to his nephew, Nick Beckmann. Nick started working for his Uncle Frank in 1995 and never left. He truly found his passion in his work life. He now owns High Volume alongside his wife Jessica. They run this business on a daily basis and look to encourage all their employees to grow and continue their education. Nick and Jessica's #1 goal is customer service. After that, they focus on employee happiness and making sales. All 3 of those points are vital. It is what has kept High Volume in business for so long with great success. High Volume is a great, fun place to work their core values are what drive this business on and upward. We also give out bonuses, paid time off, and paid vacations. We offer simple IRAs with 3% matching after 1 year of employment.

Job Tags

Work experience placement,

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